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SILICON MIX Payment Terms

Wholesale Payment Terms & Order Processing

Thank you for choosing to work with us. To ensure a smooth and secure wholesale ordering process, please review the following payment terms.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • ACH Bank Transfer
  • Wire Transfer

All payments must be made using the official payment instructions provided with your Proforma Invoice.

2. Full Payment Requirement

Full payment is required before wholesale orders can be processed. Once payment has been completed, please send the payment receipt or transfer confirmation to our wholesale team.

3. Payment Verification

After receiving your payment confirmation, our team will verify the transaction. Once payment has been successfully verified, the order will move into processing.

4. Order Processing

After payment verification, our team will begin preparing your order and the applicable wholesale documentation. Processing and fulfillment timelines may vary depending on the order quantity and selected shipping method.

5. Wholesale Documentation

Following payment and order processing, applicable documentation may include:

  • Paid Commercial Invoice
  • Letter of Authorization (LOA), where applicable
  • Brand/authorization support documentation
  • Other applicable wholesale documents required for marketplace compliance

6. Amazon & Marketplace Support

Eligible customers may use valid wholesale documentation to support their Amazon or other marketplace approval processes. Marketplace approval is ultimately subject to the requirements and review procedures of the respective marketplace.

7. Shipping & Tracking

Once the order has been processed and shipped, shipment details will be provided to the customer. A Tracking ID will be shared once available so the shipment can be monitored.

8. Important Payment Notice

Please do not send payment to any account or payment destination unless the details have been officially provided by our wholesale team. If you have any questions regarding payment instructions, please contact us before initiating the transfer.

For order processing, please complete payment according to your Proforma Invoice and send the payment confirmation to our wholesale team.